Shipping Info

At SurelySpecial, we take pride in creating personalized products that are as unique as you are. Each item is prepared specifically for you, ensuring you receive a one-of-a-kind piece. This includes ensuring that your orders are processed, packaged, and shipped with care to reach you in a timely manner.

Order Processing:

When you place an order with SurelySpecial, our dedicated team springs into action. We start by printing your custom design, carefully packaging it, and swiftly shipping it out to you. Our efficient process allows us to fulfill your order usually within 1-2 business days.
Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods:

We know that time is precious, and we strive to deliver your special gear as quickly as possible. On average, you can expect to receive your personalized items within 3-7 business days for domestic orders within the U.S. We want to ensure that you can enjoy your SurelySpecial products in a timely manner and start creating cherished memories with your personalized gear.

Shipping Charges:

We Offer FREE Shipping for ALL Orders

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your package as it makes its way to you.

You can track the status of your order using the provided tracking number. If you have any concerns about your order's delivery, feel free to reach out to our customer support team for assistance.


Your satisfaction is our priority, and we are committed to providing you with not only exceptional personalized products but also a seamless ordering experience. We appreciate your trust in SurelySpecial, and we can't wait for you to enjoy your specially crafted items that celebrate your love for dogs.

Choose SurelySpecial for a truly unique and personalized experience. Join our community who appreciate the joy of having custom-made products that celebrate their love for their family & friends. Experience the difference of receiving a product that has been specially crafted for you and let SurelySpecial be your go-to destination for all your personalized needs.

Returns and Refunds:

  • For information on returns and refunds, please refer to our Return Policy.

Thank you for choosing SurelySpecial. We're dedicated to delivering your orders with care and efficiency. If you have any further questions or inquiries about our shipping policy, please don't hesitate to contact our customer support team at support@surelyspecial.com